Dedicated and Specialized Wound Care Departments
Our Departments
wounds, including:

Inbox & Intake Management
Inbox & Intake Management involves the systematic handling and processing of incoming communications and requests.
Inbox & Intake Management

Inbox & Intake Management efficiently handles and processes incoming communications and requests. This function ensures that all inquiries, referrals, and messages are efficiently received, reviewed, and directed to the appropriate team members. The process includes the following steps:
Intake: Home Health Agency provides details about their referral’s medical history, current needs, and relevant clinical information.
Verification: Cross-checking patient location and details, verifying insurance, and confirming medical history.
Communication & Resolution: Clearly communicating the outcomes of the intake and verification processes to the Home Health Agency, addressing any patient or agency inquiries, and resolving issues efficiently through collaboration with relevant department heads.
This streamlined process enhances operational efficiency, reduces response times, and ensures professional and effective management of all inquiries.

Clinical Team
The Clinical Team comprises highly trained healthcare professionals dedicated to providing expert medical care and support.
Clinical Team

The Clinical Team consists of highly skilled healthcare professionals committed to delivering expert medical care and support. The key responsibilities includes:
- Remote Patient Monitoring
- Chronic Care Management
- Medication Refill Requests
- Inbound Call Handling
- Patient Outcome Coordination
- Document Encounters
- Lab Result Confirmation
- Stat Orders
- Clinical Follow-ups
Together, the Clinical Team works collaboratively to deliver high-quality, patient-centered care, ensuring comprehensive and effective treatment across all aspects of health.

Wound Care & Transcriptions
Wound Care & Transcription Team is committed to delivering expert wound management and precise documentation services.
Wound Care & Transcriptions

Wound Care & Transcriptions is dedicated to providing specialized wound management and precise documentation services. The key responsibilities includes:
- Admission Qualification
- Clinical Review
- Document Encounters
- Stat Orders
- Medication Refill Requests
- Clinical Follow-ups
- Supply Requirement Review
- Documentation Quality Audit
- Hotline Coverage
Together, they ensure effective wound treatment and maintain accurate, comprehensive documentation to support patient care, and medical accuracy and efficiency.

Night Auditors
Night Auditors in healthcare are essential for maintaining the accuracy and integrity of patient and operational data during the night shift.
Night Auditors

Night Auditors play a crucial role in ensuring the accuracy and integrity of patient and operational data during the night shift. Their key responsibilities include:
- Orders and Patient Record Auditing
- Night Provider Support Coverage
- Chart Review & Order Entry
By maintaining meticulous oversight during the night, Night Auditors help ensure smooth operations and accurate record-keeping, supporting overall patient care and operational efficiency.

Healthcare Provider
Our professional Healthcare Providers are responsible for delivering medical care and services to patients.
Healthcare Provider

Healthcare Providers are professionals responsible for delivering medical care and services to patients. This group encompasses a wide range of roles, including:
- Care Plan
- Telemedicine
- Prescription
- Encounter Documentation
- Visit Orders
- Transitional Care Management
Together, healthcare providers work collaboratively to deliver comprehensive, patient-centered care, ensuring the best possible health outcomes.